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PRIVACY POLICY 

Last Updated: July 17, 2020


L’Oven, LLC dba Abby Jane Bakeshop (“Abby Jane”, “we”, “us”, “our”) values your privacy, and we are committed to protecting your personal information. This Privacy Policy describes our policies and procedures on the collection, use, and disclosure of your personal information when you access our website and purchase goods through our online store: www.abbyjanebakes.com. By accessing this website, you consent to the collection and use of information in accordance with this policy. Please review the following carefully.

1. Use of Information

Abby Jane may collect information from our website users for a number of reasons including for: billing purposes, order fulfillment communications, website maintenance and improvement, product and service personalization, promotional messaging, and other marketing purposes.   

By accessing our website, you expressly consent to such data collection. This information is generally collected in aggregate form, without identifying any user individually. Any exceptions to this aggregate, non-identifying data collection, where an individual may be identified individually, are noted in this Privacy Policy.

Abby Jane does not share personally identifiable information with third parties except as described in the Service Providers and Legal Disclaimer sections below.

2. Service Providers

Abby Jane uses a number of third party service providers to host our website and online store, manage our email subscriptions list, and provide shipping assistance. These parties include Square, Inc. and MailChimp. Abby Jane will share users’ personal information only as necessary for such third party to provide that applicable service.

3. Square

The Abby Jane website and online store is hosted on a Weebly e-commerce platform provided by Square, Inc. All information submitted to Abby Jane is encrypted on Square’s servers, regardless of whether it originates from a public or private WiFi connection or a data service on a phone. Square’s safeguards and procedures have been implemented in accordance with applicable law and regulations to maintain the physical and electronic security of Square software, services, and users’ personal information. Measures include firewalls, system-wide data encryption, physical and electronic access controls, and strict rules regarding the access and use of data on the Square system.

Furthermore, Square complies with all required PCI (Payment Card Industry) data security standards. In the event that personal information is compromised as a result of a breach of security, Square will promptly notify those persons whose personal information has been compromised, in accordance with the notification procedures set forth in Square’s privacy policy, by email, or as otherwise required by applicable law.

For more information about Square’s privacy policy please refer to the links below:
https://squareup.com/us/en/legal/general/privacy
https://squareup.com/us/en/legal/general/privacy-no-account
https://squareup.com/us/en/legal/general/buyer-features

3. Mailchimp

The Abby Jane email newsletter is operated through online marketing platform, Mailchimp. Mailchimp enables Abby Jane to send our marketing email campaigns and manage our customer contact database. 

Please refer to Mailchimp's privacy policy at the link below for more information:
https://mailchimp.com/legal/privacy/#3._Privacy_for_Contacts

3. Cookie Policy

A cookie is a small removable data file that is stored by your web browser and enables a website to remember aspects of your visit by placing tracking tools on your device. Cookies are used to provide customers with enhanced security, customized content, and tracking of orders and shopping cart items. While session cookies expire at the end of a unique website visit, persistent cookies remain active until you disable them through your browser settings, or until a pre-set expiration date. 

Our website is hosted on Square and as such uses any cookies that Square incorporates into its e-commerce functionality. Abby Jane has no access to or control over these cookies. We recommend that you review your cookie settings on your website browser. Please note, if you choose to block or remove any cookies in use on our Square platform this may affect the functionality of our website service. 

4. Third Party Websites

Abby Jane is not responsible for the privacy policies of any third party linked websites. We advise all users to read the terms of use and privacy policies before visiting an external website.  

5. Online Orders

If you purchase a product or service from the Abby Jane online store, we will request certain personally identifiable information from you on our order form. You must provide contact information (such as name, email, shipping address, and phone number) and financial information (such as credit card number, expiration date). We use this information for billing payment purposes and to fulfill delivery, pick-up or shipping orders. If we have trouble processing an order, we will use this information to contact you. 

Customers will also have an opportunity to sign up for our email newsletter on the order form. To opt out of our newsletter, simply uncheck the preference box. As noted below, all marketing communications include an unsubscribe option at the bottom of the email.  

When your order is placed you will receive a confirmation email from Abby Jane (orders@abbyjanebakes.com) with your digital receipt. When relevant, you may also receive a follow-up email with tracking information from our shipping provider. 

6. Electronic Communications 

The Abby Jane newsletter will occasionally send our customers information on special promotions, seasonal products and menus, events and class schedules, and other relevant news. You can sign up for our email subscription via our website. 

All Abby Jane marketing communications will provide the option to unsubscribe in a link located at the bottom of such emails. You can also unsubscribe from our newsletter by emailing us at info@abbyjanebakes.com. Please note, you cannot opt out or unsubscribe from any transactional emails related to your purchase orders on our online store. To completely opt out of all Abby Jane electronic communications, you must cease your access and use of our website. 

7. Security

Our Policy is intended to provide you with the safest and most secure shopping experience possible. As such, we follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. However, no method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

8. Legal Disclaimer

We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or to comply with a judicial proceeding, court order, or legal process served on our Website.

9. Children’s Privacy 

According to our Terms of Use, all users on this website represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given Abby Jane your consent to allow any of your minor dependents to use this Service. 

Abby Jane does not knowingly collect or solicit personal information from anyone under the age of thirteen. If you become aware that we have collected personally identifiable information from a user of the site who is under the age of thirteen, please let us know and we will remove that child’s personal information from our files.

10. Non-US Residents

Abby Jane operates from its location in the United States, and as such users who reside or are located in countries outside of the US agree and consent to the transfer and processing of personal information on servers located within the US. Please note, this may mean that the protection of such personal information may be different than required under the laws of the country of origin.

11. California Residents

California Civil Code Section 1798.83 allows California residents who visit our website to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please send an email to us at info@abbyjanebakes.com

12. Changes to Privacy Policy

Abby Jane reserves the right to change our Privacy Policy at any time to comply with applicable laws and adjustments to changes in our business. Any changes will be revised in this statement, accessible on our website, with the latest update listed clearly. We recommend checking our privacy policy periodically for any such changes. Your continued use of our website and online store following the posting of any updates shall be deemed to constitute your acceptance of any such modification. 

13. Contact Information

Please feel free to reach out to Abby Jane with any questions concerning this Privacy Policy at info@abbyjanebakes.com